Client's Feedback

Madhu and Rijindra
Please accept my heartfelt thanks for all your effort and support for our recent tour.
I know that you went above and beyond the usual many times and supported many additional requests for assistance. Also taking us out for dinner is not usual or expected, but most appreciated. .
It was lovely to meet you both as well. Madhu again and Rijindra for the first time. I look forward to meeting you again sometime. .
Many thanks

Kind regards.
Jean.
Jean Taylor.
Australia.
E: jean@peopleinmind.com.au

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Dear Madhu, Chandra, CN and RK.
I want to thank you and your staff for organising such a wonderful trip for Gladys and her friends. I feel very privileged to have been part of the group and to have met the wonderful staff at Top Travel. The dinner at the restaurant in Dehli which you hosted was one of the highlights. I have no hesitation in recommending your services to my friends who wish to travel to India. Your attention to detail and the on the ground support of your cheerful staff made the trip a real joy.
This was my first trip to India and I cannot wait to return, so look forward to seeing you next year.
I wish you and your families every success for 2006.

Kind regards
Sue Griffin
Australia
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Dear Madhu and Rajender.
Thankyou and your team for all your efforts in ensuring that we had a wonderful trip to India. The service was exemplary and once again I apologise for the mix up on the first night. I have passed on your contact details to friends and family and I am in no doubt that they will be using your agency in the near future.
Best wishes and kindest regards, and we look forward to our next trip with Gladys to India,

Anouk.
Dr Anouk Dev BMedSci MBBS PhD FRACP
Gastroenterologist and Hepatologist
Monash Medical Centre Senior Lecturer, Department of Medicine
Monash University
Australia

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Dear Madhu & team.
We have thorougly enjoyed our holiday in India and now back in Sydney, Australia.
Thank you very much for organising such a wonderful and memorable holiday. All the planning were done very well and organised with professionalism. Although we wanted last minute changes in the itenary you were able to accomodate our request and arrranged accordingly.
The drivers, guides and the hotels arrrangemnt were very good.
A big thank to Madhu and the team. Already we have started to recoomend you to our friends about your service and there is alreday two potential clients who will contact you shortly.
As we requested when you visit Australia, please pay us a visit in Sydney.

Regards,
Edward
egunasingam@hotmail.com
Sydney, Australia
A BIG Thanks!!!!!!

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My experience with Top Travel and Tours was excellent.
I am a travel agent in Puerto Rico and I did not know anybody that I could trust to receive my daughter and her roomate (who were at the Semester at Sea program) in the port, drive them and give them their air tickets to fly to New Delhi and arrange the triangle tour for them, as they decided to do the tour last minute and already at sea (no E tkts!)
After doing my assignment in the internet I decided to use Top Travel and Tours even if they did not have a rep in the United States.
They were very dilligent. All of the hotels they recommended were great and exactly what I was offered by them. They were very honest about everything and even returned money to my daughter, as I told them( after having transfered the money ),that they were students and they were able to get them a student rate air fare. In general the quality, service and the security they felt made their experience in India one of their greatest at their semester at sea program.
I can assure you from my experinece that you can trust them with your VIP clients, I assure you I will once again.
If you have any questions or if you need help in Puerto Rico please do not hesitate to call me. 787 782-1317 or 787 587-2906
Hope to have helped you!

Regards,
Anita Licha-Montilla / Ocean Air Travel / Puerto Rico
a_licha@hotmail.com

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Hello,
This is specially to say a very big thank to your organization for the wonderful efforts and positive response in all situations when you dealt with our clients, the Ediriweera's. They visited us on Saturday night, and were singing your praises. They made a special request that I write to Top Travel and thank personally on their behalf as well. They will write themselves later when they go back to New Zealand in late December.
Please accept my sincere thanks to your organization, and I look forward to working with you along with my team at Corporate Travel.

(Ms.) Sandamali Hettiaratchi
Chairman
Corporate Travel Services (Pvt.) Ltd.
8A, Layards Road, Colombo 5
Sri Lanka.

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Dear All,
I would like to take this opportunity, on behalf of the "Indian Discovery Tour", to convey our thanks and deep appreciation to Top Travel for the very professional and efficient work in handling our tour group.
From our arrival in Delhi, and throughout India, we had no hitches, and the group are still talking about the tour. In fact, most members are already gearing up for another sojourn to the Indian Subcontinent next time.
Once again, thanks for our safe, happy and memorable holiday!

Kind Regards
Raymond G. Prasad
K E. P. Travel Services
158 Sydney Road - Brunswick
Victoria - 3056
Australia
Tel.: (61)-3-9387 0777 / Fax: 3-9380 4907

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To Whom It May Concern,
We are very pleased with our trip to India. We found the people of Top Travel as very hospitality oriented and dedicated to their services. We had a very good sightseeing at all places. As far as the food, services and the program are concerned it was well organized.
We have the best intention and wishes to Top Travel.

Pan Bencharit
Group Leader
Sea Tours Co. Ltd.
Suite 88-92, Phayathai Bldg., 8th Floor
Bangkok - 10400
Tel.: 66-2-216 5783 / 216 5934 / Fax : 216 5757 / 216 5758

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The below writeup was appeared in San Francisco Chronicle, CA, USA on 22nd May 2005